Privacy Policy – Krikya Casino
Krikya Casino, operated by Krikya Group under Curacao license (8048/JAZ), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform.
Information Collection
We collect several types of information to provide our services:
- Personal Data: Name, date of birth, email address, phone number, residential address, and preferred currency collected during registration for account creation and identity verification.
- Financial Information: Payment details, transaction history, deposit and withdrawal records processed through secure payment gateways including Nagad, bKash, Rocket, and Upay.
- Technical Data: IP addresses, browser types, device information, login timestamps, and gaming activity automatically collected for security and service improvement.
How We Use Your Information
Your information serves essential purposes including account management, identity verification, transaction processing, legal compliance with KYC regulations, fraud prevention, customer support, promotional communications, and platform improvement through usage analysis.
Data Security
We implement SSL encryption technology to protect all data transmissions between your device and our servers. Payment processing occurs through PCI-DSS compliant systems with encrypted storage. Access to personal information is restricted to authorized personnel only, with regular security audits conducted to maintain protection standards.
Information Sharing
We do not sell your personal data. Information may be shared with payment processors for transactions, game providers for casino services, regulatory authorities when legally required, and service providers assisting with operations. All third parties are bound by confidentiality agreements.
Your Rights
You have the right to access your personal data, correct inaccurate information, request account deletion subject to legal requirements, opt-out of marketing communications, and request data portability. Contact [email protected] to exercise these rights.
Data Retention
Personal information is retained while your account is active and for the minimum period required by Curacao gaming regulations (typically 5-7 years) after account closure. Data is then securely deleted or anonymized.
Cookies
Our website uses cookies for functionality, preferences, and analytics. Essential cookies are necessary for platform operation. You can manage cookie settings through your browser, though this may limit certain features.
Policy Updates
We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notification. Continued use after updates indicates acceptance of revised terms.
Contact Us
For questions or concerns regarding this Privacy Policy:
Email: [email protected]
Live Chat: Available 24/7
By using Krikya Casino, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.